We all like to think that we get what we pay for. This is a world in which there is seemingly endless choice, and if we shop around we can be confident of getting a good deal. And there is not a single one of us who likes to think that they are easily taken for a ride by providers. Nonetheless, there are times for all of us when we look at what we have paid for and think that we’ve been robbed. It’s easy to be angry about it.
It’s one of the great skills of the salesman to tell the customer exactly what they want to hear, to get them to part with their money. As much as we would like to think we’re impervious to that, it works. This is most obvious not in products that are sold, but in services. We can look at a product and judge a lot from what we see, but a service needs to be good all the time.
Possibly the best example of a service that we can have an issue with is a cable communications package. We pay out for a web provider (for example) and expect the service they give us to be up to scratch. We tell them what we need and they offer us a package to suit. Most of the best deals we can get bundle a few services together – we pay for TV, broadband and phone line from the same provider. They give us a bulk discount – what’s not to like?
Convenience Can Hide Quality Issues
We all know the phrase “Jack of all trades, master of none”. This is something that can arise with a service where you have paid for a bundle of options. While two out of the four services you have paid for are great, the third is just average and the fourth is poor. You stay in the deal because you don’t want to change cable provider – but your digital TV will continue to frustrate you.
Paying For Things You Don’t Need: A False Economy
So many of us pay for services we are offered because they sound so good it would be stupid not to. However, it is worth remembering that most salespeople work on commission. It may be on top of a base salary, but this affects how they work. As seen at http://www.inc.com/aaron-skonnard/why-sales-commissions-don-t-work-in-the-long-run.html, it’s a flawed system.
You may be offered fast internet and generous download allowances and simply not need them. If there is a saving to be made by buying only what you need, stand firm and get the best deal for you.
Anyone Can Be Blinded With Science
As much as we all like to think that we are bullet proof when it comes to cable sales jargon, it’s a fanciful idea. We all have our Achilles heel, and so it is worth looking at consumer guides to make sure you’re not being sold snake oil. Useful online guides like http://cutcableinternet.com/suddenlink-internet/, for example, go through the pros and cons. Let them provide some guidance.
Tech services are a growth industry at the present time, and people will get locked into deals that sound too good to be true. It’s not a failure on your part. Just know that the right guidance will allow you to make the smartest decisions.
